FAQs

Frequently Asked Questions

Questions and Answers

 

A confirmation mail will be sent to you letting you know the final price as well as any other information you may need.
If you have selected to pick up your rental vehicle from the airport, then a representative of our company will be waiting for you in the arrivals hall to deliver you to your vehicle. Please inform us with your flight number, Flight Company, arrival time and date, with your booking, in order for our company representative to be waiting for you.
Yes, you can make changes to your booking up to 48 hours before your pick-up date with no extra charge
Our company provides a 24 hour breakdown service inclusive in all bookings. Therefore, you should contact us and state your location.
You should immediately contact us at our phone number +30 28410 71305 we will talk you through any further action.
You can check our "Rental Policy" tab for the insurance coverage.
No, there is no extra charge for doing so.
Yes, we deliver and pickup your car from several places in the island. You can find those spots in our "Crete Locations" tab.
Two things are required in order to collect your vehicle, a driving license and your passport or an ID.
Fuel, Second Driver, Navigator Systems.
All the drivers over 23 years old, holding a valid international driving license at least for one year, could rent a car from our company.